| More than 30 days before the event |
100% refund as a voucher (no deduction) |
| 20–30 days before the event |
70% refund as a voucher (30% deduction) |
| 10–20 days before the event |
50% refund as a voucher (50% deduction) |
| Less than 10 days before the event |
No refund (100% deduction) |